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1. Online Customer Service and Surveys Briefing - Jan 2007, 30 Jan 2007
Organisation: E-consultancy, Price: Free
Description: This free 11-page briefing is a summary of an E-consultancy roundtable on Online Customer Service and Online Surveys (registration required). The document contains a summary of the discussion, an overview of the marketplace for both markets, plus the latest statistics and a section on useful resources. Topics discussed included: What is the Best Channel to Serve Customer?, Measuring Customer Experience and Virtual Agents. Attendees included representatives from the following organisations: Aardvark Media, Bradford and Bingley, British Council, Clicktools, Creative Virtual, Datalateral, Fidelity, House of Fraser, Legal and General, NET-A-PORTER, Rocketseed and Synthetix......
2. Online Customer Service Briefing - June 2008, 2 Jul 2008
Organisation: E-consultancy, Price: Free
... following organisations: Clicktools, Creative Virtual, Direct Response, Figleaves ... customer, service, multi-channel, FAQs, virtual, agents , Online Customer Service ...

News

 
1. KMP talks Web Strategy, 11 November 2008
... User Vision and Liam Ryan from Creative Virtual. This seminar is the ultimate ...
2. depo consulting achieves Full Service Developer status in Second Life, 5 June 2007
... Service Developer status in Second Life Creative web consultancy depo consulting ... office facility. depo's in-world creative director is Bennet Dynamo, ... of real life architecture into the virtual world has meant that the buildings ... examining the potential benefits of using virtual office facilities to cut costs ...
3. Launch of deXpo to promote Second Life developer community, 12 October 2007
... interested in exploring the opportunities in virtual worlds, deXpo is taking place ... develop deeper relationships within the virtual worlds environment, starting ... develop a best practice format for virtual get-togethers and networking ... developers who actually deliver the virtual environments like offices, showrooms ...
4. AWA joins Republic, 24 September 2008
... with AWA developing all associated creative. Launched in May 2007, Republic ... response which combined attention-grabbing creative and strong online media recommendations ... making its mark on the physical and virtual high street. “The brief ... agency with the ability to deliver both creative and media solutions in-house ...
5. Online Customer Service Tech market growing at 50% - new report, 22 May 2007
... technologies including real-life chat, virtual agents, intelligent FAQs and ... this rapidly expanding market: Creative Virtual, InstantService, InQuira ...
6. Dorling Kindersley to target consumers directly via digital for Christmas 2006, 30 November 2006
... festive season, with a page turning virtual gift guide. Designed with DK ... viral campaign, created by Wheelhouse Creative and launched on 10 November ... The more friends that sign-up to the virtual tree, the more decorations that ... Wheelhouse Creative Wheelhouse Creative is an award-winning creative agency ...
7. Five areas where opportunity lies in 2008, 30 January 2008
... that there is ample opportunity for creative entrepreneurs to build media ... Cyworld. But the business of selling virtual items that enable internet users ... booming. Over $2bn is spent on virtual items every year and I don't ... Despite the surface absurdity of the virtual goods market, I actually think ...

Forum

 
1. Creative / design agency?, Internet Marketing Forum, Gez, 16 Mar 07
... Creative / design agency? Creative / design agency? Luke, It can be ... with the right balance of strategy, creative and technical expertise. We ... marketing, online questionare builders, virtual assistant avitars, SEO) and ...
2. Targeting top customers as "gold customers" - examples?, Internet Marketing Forum, nickwilson, 24 Sep 08
... examples? Hi Nathan We have used our Virtual Assistant technology for this ... customers with >a slightly different creative and proposition. I was >wondering ...
3. Knowledge Base Software, Internet Marketing Forum, MichiKulterer, 8 Dec 06
... facing), take a look at Creative Virtual (( . We provide Virtual Assistants ...
4. BBC to launch virtual world for kids, Internet Marketing Forum, Loz, 25 Jan 07
... BBC to launch virtual world for kids BBC to launch virtual world for kids ... lot to see and do. - One can be creative without certain limitations ... read up about a company setting up a virtual airport to train staff on certain ...
5. A Second Life anyone?, Internet Marketing Forum, Loz, 18 Jan 07
... lot to see and do. - One can be creative without certain limitations ... read up about a company setting up a virtual airport to train staff on certain ...

Supplier Directory

 
1. True Digital, Bristol, South West
Areas of Expertise: Digital strategy, website design & build, social media specialists, site usability & accessibility, digital communications and marketing programme design and delivery.....
Clients: Chelsea Building Society, npower, PepsiCo, The Army
2. Ware Anthony Rust, Cambridge, South East
Areas of Expertise: Integrated communications agency: New media, design, advertising, PR, marketing......
Clients: ABP (Asda), Acushnet, Addenbrooke's Charitable Trust, Agricultutal Industries Confederation
3. Lips.co.uk, South East
... Real, QuickTime and Windows Media. Creative, Design, Marketing, Programming ... Marketing, Programming, Branding, Commerce, Virtual Rooms, Hosting, Gaming and Consulting ... Hosting, Gaming and Consulting. TN2 3EH Creative, Design, Marketing, Programming ... Marketing, Programming, Branding, Commerce, Virtual Rooms, Hosting, Gaming, Consulting ...
4. Domino Systems, Oxfordshire, South East
... technical excellence backed by inspiring creative design and clear strategic ... to over £15m. Full-service agency: creative strategy & services, technical ... usability, copywriting, 360-degree virtual, video integration, e-commerce ...
5. Creative Virtual, London
... Creative Virtual 85-87 Bayham Street London BBC Nationwide Building ... Premium Numbers 020 7692 0659 Creative Virtual are the exclusive distributor ... day, making her probably the busiest virtual help assistant in the world ... Lingubot™ technology. The Lingubot is a virtual, interactive assistant capable ...
6. Wilson Cooke, Lancashire, North West
... Footiechick Golden Tulip Utopia Virtual Waterways 0161 764 6500 Wilson ... 764 6500 Wilson.Cooke.is a determined creative marketing company that has ... enjoy coming up with innovative and creative ideas. Email Marketing, Web ...
7. ConferNet, Petersfield, South East
... and Exhibitions Mobile solutions. Creative marketing solutions. Design ... site" design, management, webcast, virtual reporter, cyber cafe, online ...

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