About this Guide

This guide aims to be the first step in a journey that will see you become a fully-fledged expert in web analytics – one of the central tools companies need to become successful online.

You can use the guide to discover what web analytics is all about: how it works, how to manage it, what pitfalls you need to avoid and why an investment in it can be a very smart move. But view it as a jumping-off point. Other reports we have published go into much more detail about all these things.

Contents

  • What is this report and who is it for?
  • What is web analytics?
  • The basics – how does web analytics work?
  • Why does web analytics matter?
  • Why should I bother with web analytics?
  • What kind of results can I expect from web analytics?
  • Who manages web analytics?
  • Where do I start with web analytics?
  • Further reading