Online Customer Service Tech market growing at 50% - new report

... value of technologies including real-life chat, virtual agents, intelligent FAQs and email management ... of the leading players in this rapidly expanding market: Creative Virtual, InstantService, InQuira, Kana, LivePerson, Microsoft ASA, Parker Software, ...

Q&A: Mind Candy CEO Michael Smith

... other children’s virtual worlds like Club...the most sophisticated virtual pet we could...move into kids’ virtual worlds, partly because...a children’s virtual world, kids are...many companies building virtual worlds for kids...who have the creativity and the technology...

Second Life for businesses - do's and don'ts

... 35%. Maintaining a virtual presence may become...other than leasing virtual property? At this...Life there are virtually no boundaries or...brands in a virtual environment? Second Life...and it takes creativity, not lots of...

Five areas where opportunity lies in 2008

...is ample opportunity for creative entrepreneurs to build media...the business of selling virtual items that enable internet...2bn is spent on virtual items every year and... absurdity of the virtual goods market, I ...real money on their virtual identities, which, to ...

Q&A: Chris Hirst of Grey London

... major London ad agency to hire a creative director, Jon Williams, from a primarily ... any other partner agencies they work with. Virtually all of our clients work with more ...our business. As well as our new creative director, our head of delivery also comes ...

Top online advertising acquisitions of 2007

... AdECN – undisclosed - July AdECN operates a virtual marketplace for display advertising, similar to the ...£8.6m, while the deal for digital creative marketing agency Hyperlaunch was worth £3.6m...

The Web Week in Review

... be enough to drive an influx of advertiser dollars? As Creative Strategies analyst Tim Bajarin notes, the most important consideration for... Duh " files. Anupreeta Das at Reuters observes that " Virtual beer and vampires may no longer be enough to keep...