... Customer?, Measuring Customer Experience and Virtual Agents. Attendees included representatives from the ...: Aardvark Media, Bradford and Bingley, British Council, Clicktools, Creative Virtual, Datalateral, Fidelity, House of Fraser, Legal and General, ...
...The suppliers profiled offer services including virtual agent technology, live chat, email ... contains profiles of 12 leading vendors: Creative Virtual (Lingubot) InstantService InQuira KANA LivePerson (Timpani) Microsoft (ASA)...
...personnel, along with corporate subscribers, agencies and technology vendors. Attendees: AXA-PPP, Creative Virtual, GfK, Net-A-Porter, O2, Post Office, realwebsales.com, Proficient, Royal...
... as customer service tool Attendees included representatives from the following organisations: Clicktools, Creative Virtual, Direct Response, Figleaves, Instant Service, Lloyds TSB, O2, RBS, Royal ...
