Online Customer Service and Surveys Briefing - Jan 2007

... Agents. Attendees included representatives from the following organisations: Aardvark Media, Bradford and Bingley, British Council, Clicktools, Creative Virtual, Datalateral, Fidelity, House of Fraser, Legal and General, NET-A-PORTER, Rocketseed and ...

Online Surveys and Research Buyer's Guide 2007

... agencies with expertise in online research are covered in the report. The technologies profiled are: Clicktools Confirmit Globalpark GMI Pulse Train Sensorpro Snap Surveys Socratos (Ematic Interactive) The Survey System ...

User Experience Briefing - July 2007

...Facebook; is accessibility falling off the agenda? Attendees included representatives from the following organisations: BP, Bunnyfoot, Clicktools, Conchango, Foolproof, FT.com, Global Business Networking, Global Reviews, Human Factors, LBi, Lloyds TSB,...

Online PR Briefing - September 2007

...benefits and success -) Who owns online PR and pays for it? Attendees included representatives from the following companies: BA Holidays, Barracuda Digital, Clicktools, Headstream PR, IPC, Lawton Communications, Lexis PR, Nixon McInnes, RBI and RBS.

User Experience Roundtable Briefing - May 2008

... and solutions -) Measurement and metrics -) Accessibility Attendees included representatives from the following organisations: Clicktools, COI, E-consultancy, Foolproof, Foviance, Global Reviews, Legal and General, Maxymiser, OptimumWeb, ...

Online Customer Service Briefing - June 2008

... customer service -) User-generated content as customer service tool Attendees included representatives from the following organisations: Clicktools, Creative Virtual, Direct Response, Figleaves, Instant Service, Lloyds TSB, O2, RBS, Royal Mail, ...